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How to check an Arizona contractor and complain

Source: Arizona HVAC Help (arizonahvachelp.com), part of the Local Help Stations network (localhelpstations.com). Last updated November 2, 2026.

Search any contractor on ROC's contractor search at azroc.my.site.com by their 6 digit license number or their name (first then last, for example John Doe). Advanced search filters by city, classification and status. (source: Arizona Registrar of Contractors)

State law: a written complaint against a licensed contractor must be filed with the Registrar within two years after the earlier of close of escrow or actual occupancy for new home builds or other new building construction, and within two years after completion of the specific project for all other projects (A.R.S. 32-1162). (source: Arizona State Legislature)

ROC has an online service portal for filing complaints; you need to register an account and log in to use it. (source: Arizona Registrar of Contractors)

ROC: (602) 542-1525, or toll free 1-877-692-9762 (the 877 number works only from outside Maricopa County, according to the Arizona Ombudsman Citizens' Aide phone directory; inside Maricopa County, call (602) 542-1525). Customer service hours are Monday to Friday, 8:30 am to 4:30 pm. (source: Arizona Registrar of Contractors) (source: Arizona Ombudsman Citizens' Aide)

On this site: Do I need a permit to replace an AC in Arizona? · When an AC change needs a permit in Phoenix · Mini-split and ductwork permits in Arizona · Evaporative cooler permits in Arizona · Can I do my own HVAC work in Arizona? · When does an Arizona contractor need a license? · Arizona contractor contract rules · How to check an Arizona contractor and complain · The Arizona Residential Contractors' Recovery Fund · Cities · FAQ · Sources

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